Competitive Advantage through Distinctive ExperienceThere’s a delivery and language gap that is driving a decline in customer experience and business effectiveness.Oct 151Oct 151
The Vibe Shift in Digital Marketing & Business TransformationIn February 2022, Allison P. Davis wrote a widely read and shared article in The Cut titled “A Vibe Shift Is Coming.” Writing about the…Jun 28, 2022Jun 28, 2022
eCommerce in a recession: silver linings, ESOV and DTCIn early April I wrote a piece for WARC, looking at the lessons from past recessions and what, if anything, we could learn and bring to…Apr 28, 2020Apr 28, 2020
What Value do you Create? Marketing’s 3 Types of ValueAfter “Strategy”, value is probably the most abused word in marketing.Jan 28, 201921Jan 28, 201921
Strategy books 📖Last week I shared a screengrab of a “mini-primer” of books about strategy on Twitter. Since then I’ve had a few requests for the text…Jan 17, 2019Jan 17, 2019
Daddy, what did YOU do in the great mattress war?Direct-to-consumer brands are “shaking up retail” & “killing the big brands”? Maybe…but don’t believe the hype or the contrarians.Jan 7, 20191Jan 7, 20191
3 Free Data+Tech Creative Ideas, 0 Previous OwnersAre strategists allowed to have creative ideas?Dec 10, 2018Dec 10, 2018
A Map of Amazon and Modern Marketing“Amazon is like pornography…everywhere, hard to define, but you always know it when you see it.”Sep 11, 20184Sep 11, 20184
Published inStartups & Venture CapitalData is the new oil: dirty, misunderstood, polluting the world & pulled from all the wrong placesMarketing is an industry built, not on science or evidence, but aphorisms.Jan 17, 20181Jan 17, 20181
What are creative strategy craft skills?Strategists face increasing pressures as they ply their role in creating communications, products, services or experiences that solve real…Dec 1, 20174Dec 1, 20174